State Farm® Insurance Agent Lorena Villa
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Tobar
July 1, 2025
5
out of
5
rating by Mary Tobar
"Lorena’s office is great. Selena is the best . Love them dearly. Thank you for helping our family ."
William Miller
June 26, 2025
5
out of
5
rating by William Miller
"Lorena Villa is the most prepared person at what she does. She explained everything in layman terms and made it easy for us to understand. I would highly recommend her agency for all insurance needs."
Giovanni Luna
June 26, 2025
5
out of
5
rating by Giovanni Luna
"Danielle was super patient with me and explained everything in great detail about coverage. Very helpful and thankful to have her help me."
Madlyn
June 23, 2025
5
out of
5
rating by Madlyn
"I spoke to Yanette today, she helped me with transferring my Insurance for my vehicle as well as renters insurance to our new location. She is pleasant and efficient. Certainly appreciated it, one less thing that was taken care of."
We responded:
"Thank you for the 5 stars Madlyn!! We are so happy to learn that Yanet took great care of you. We are thrilled to have you as part of our agency! If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Laura Sturges
June 20, 2025
5
out of
5
rating by Laura Sturges
"Yanet was a tremendous help today! I worked with her today to move off of my parents’ policy & get my own & she made the process very easy. 10/10 would work with her again! :)"
We responded:
"Thank you for the fabulous review Laura!! Yanet is great and she really goes above and beyond to take care of our customers. We’re happy to learn you had a good experience. If you need us, TEAM VILLA is just a phone call away. Lorena Villa State Farm Insurance Agency- San Antonio, Texas."
Dusty Hanson
June 13, 2025
5
out of
5
rating by Dusty Hanson
"Bee was such a great help! She helped me optimize my auto and home insurance coverage to maximize my coverage while lowering my premium. She answered all of my questions and was extremely helpful and patience. She was also very responsive and organized. she made me feel a part of the State Farm family."
We responded:
"Thank you so much for the glowing review Dusty! B is great and she really works hard to make sure our customers are taken care of! We sincerely appreciate your business and look forward to working with you for many years to come! If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Garrett Williams
June 12, 2025
5
out of
5
rating by Garrett Williams
"I gotta say, I was so impressed with the staff at this office. The quality of service I received was top notch, I'll never go anywhere else for my insurance needs."
We responded:
"Wow Garrett! Thank you for the kind words and 5 stars!! We sincerely appreciate your business and the trust you’ve placed in our agency. If you need us, TEAM VILLA is just a phone call away!! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Miranda Rasche
June 12, 2025
5
out of
5
rating by Miranda Rasche
"I had a wonderful experience thanks to the outstanding and friendly service. From the moment I walked in, I felt genuinely welcomed and well taken care of. The staff went above and beyond to make sure everything was perfect, and their warm attitude made all the difference. It’s rare to find service that feels both professional and personal—truly impressive!"
We responded:
"THANK YOU Miranda!! This made our day!! We are so happy you’ve chosen our agency for your insurance program. Our team takes great pride in making sure our customers have options that meet their needs and budget. We appreciate the trust you’ve placed in us and look forward to working with you for many years to come! If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Mari Nunez
June 12, 2025
5
out of
5
rating by Mari Nunez
"THESE LADIES ARE GREAT!"
We responded:
"Thank you for the glowing review and awesome feedback Mari! We appreciate your business and so happy you’ve had such a great experience. If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency- San Antonio, Texas."
Alex Linares
June 11, 2025
5
out of
5
rating by Alex Linares
"I deeply appreciate our local state farm agent Selina for helping us with our claim. She was exceedingly helpful and tenacious on our behalf and truly understands customer needs and concerns. She showed genuine care and concern; went above and beyond to ensure we were taken care of. Selina and the local statefarm agents are truly awesome!"
We responded:
"Alex, THANK YOU for the awesome review and feedback. You are right! Salina is a gem and she always goes the extra mile to make sure our customers experience the best service possible! We’re honored you’ve chosen our agency and look forward to working with you for many years to come! If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Kody Coibion
June 11, 2025
5
out of
5
rating by Kody Coibion
"Kind and helpful."
We responded:
"Thank you for the glowing review Kody! We are so happy you’ve have a great experience with our agency! We appreciate your business! If you need us, TEAM VILLA is just a phone call away!! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
HERIBERTO CASTRO
June 3, 2025
5
out of
5
rating by HERIBERTO CASTRO
"Salina was phenomenal! Her knowledge of all the services Statefarm provides was refreshing! She explained every aspect of my plan in detail and with clarity. I am happy to be part of the Statefarm family."
We responded:
"Thank you so much for the awesome review Heriberto!! We are thrilled you are part of our agency. Salina is truly amazing and she really goes the extra mile for our customers! If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Ravi Shankar
May 28, 2025
5
out of
5
rating by Ravi Shankar
"I truly appreciate her patience and thorough follow-up in providing the accurate details we needed for the quote. I highly recommend her."
We responded:
"Ravi, thank you so much for your feedback and 5 star review! Our team strives to provide all of our customers with outstanding service and we are so happy you had such a great experience. If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
John Hester
May 22, 2025
5
out of
5
rating by John Hester
"Lorena is amazing. Took great care of me."
We responded:
"Thank you for the 5 stars John!! We truly appreciate your feedback and are so happy you had a great experience! If you need us, TEAM VILLA is just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Angelica De Leon
May 21, 2025
5
out of
5
rating by Angelica De Leon
"Salina and all the customer representatives at State Farm are so amazing and kind. I have had several different insurances with our vehicles and I have to say State Farm is the best one. I appreciate the kindness and professionalism from Salina."
We responded:
"Thank you Angelica for the wonderful 5 star review. Jalisa is extremely helpful and loves working with our customers. We appreciate the trust you have placed in our agency. If you need us, don’t hesitate to call on our team! Lorena Villa State Farm Insurance - San Antonio, Texas. "
Jay Villarreal
May 12, 2025
5
out of
5
rating by Jay Villarreal
"Bianey (Bee) Ortiz at State Farm was absolutely amazing to work with! From start to finish, she was incredibly informative, responsive, and consistently kept us in the loop every step of the way. Bee took the time to answer all of our questions thoroughly and made sure we understood all of our options. Her professionalism, attention to detail, and genuine care for our needs made the entire process smooth and stress-free. The level of service she provided was so outstanding that we ultimately decided to switch our insurance to State Farm. We couldn’t be happier with our decision — thank you, Bee!"
We responded:
"Jay, THANK YOU for the awesome review and kind words. B is fantastic and she always goes above and beyond for our customers. We are so happy to learn you had such a great experience. Welcome to our agency!! If you need us, TEAM VILLA is just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
M K
May 7, 2025
5
out of
5
rating by M K
"I switched to State Farm today after inquiring from a couple of other places for the lowest rate for my car insurance. Bee was awesome and super helpful! She explained everything in detail and made the whole process go smoothly! I would definitely recommend giving her a call!"
We responded:
"Thank you so much for the awesome feedback and 5 stars!! B is amazing. She is truly passionate about helping our customers and always goes the extra mile! We are thrilled to have you as part of our agency. If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
zac inwood
April 8, 2025
5
out of
5
rating by zac inwood
"Recently moved to San Antonio and visited State Farm to update my auto insurance. I visited 'Bee' at their local office and was given wonderful service in walking through a quote and all of the options available. The rate was competitive and I elected to sign up for service that day, thanks again Bee!"
We responded:
"Zac, thank you so much for the awesome feedback! B is amazing. She’s so knowledgeable and really takes care of our customers. We are so happy you’ve joined our agency and look forward to working with you for many years to come! If you need us, TEAM VILLA is just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Lea Hartman
April 8, 2025
5
out of
5
rating by Lea Hartman
"I had a wonderful experience with Ms. Yanet. She explained things with detail but in an easy-to-understand manner. She was professional but kind. You can tell she loves what she does. Thank you!"
We responded:
"Lea! We appreciate the glowing review and awesome feedback. Yanet is fantastic. She goes the extra mile for our customers and loves making sure they are taken care of! If you need us, TEAM VILLA is just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Elizabeth “Beth” Cross
April 7, 2025
5
out of
5
rating by Elizabeth “Beth” Cross
"Yanet was so kind and helpful in getting me set back up with State Farm. I’ve had my auto with SF for 30 years but had major difficulties with another SF agent. I really appreciate her patience and taking the time to answer my questions and get my insurance reinstated!"
We responded:
"Beth, welcome back to State Farm!! We are thrilled to work with you. Yanet is great. She loves our customers and takes great pride in making sure they have the right insurance plan! If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Mari Garcia
April 3, 2025
5
out of
5
rating by Mari Garcia
"Yanet explained the importance of having insurance very well and helped me create an affordable plan for myself and my family. I’m very glad to now be a part of the State Farm family."
We responded:
"Mari, we appreciate your awesome review and feedback!! Yanet is great and she really goes the extra mile for our customers. If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Belin Le
March 25, 2025
1
out of
5
rating by Belin Le
"I have been with Sate farm for almost 20 years. When I moved to San Antonio I have to change to State Farm Texas and I am not happy about this. I had rear end a couple years ago because another person fault and he didn’t has insurance. I claim insurance, even that wasn’t my fault but they still droff out my policy with no waring. They didn’t get response when I call and ask something. I am not happy with this State Farm."
Marqius Bean
March 3, 2025
5
out of
5
rating by Marqius Bean
"I had a wonderful experience with Ms. Bianey! The original quote was way less than my policy with Proggressive initially, and then today when I signed up it went down again! Other than saving money it was a pleasure to work with her because she is down to Earth and is capable of relating with some small talk. As the world progresses in technology, the human connection gets lost sometimes, and I really enjoyed switching to this company because of that interaction... along with the savings lol. PROMOTE THIS WOMAN!"
We responded:
"Marquis, THANK YOU for the amazing review and fantastic feedback. Bianey truly is stellar and she really cares about our customers. We are so happy you have joined our agency and look forward to serving you for many years to come!! If you need us, we’re just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Dhruv T
February 13, 2025
5
out of
5
rating by Dhruv T
"Extremely good and easy to contact. Helped me a lot with my accident and filing a case was very easy."
We responded:
"We appreciate the awesome review and feedback!! We’re so happy to learn you’ve had a good experience. Our team of professionals truly care for our customers. We’re always just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
ruben turrubiates
February 12, 2025
5
out of
5
rating by ruben turrubiates
"Switched both home and auto policies over and added an umbrella policy. B was super helpful and easy to work with. Highly recommend!"
We responded:
"Thank you for the glowing review Ruben!!! Welcome to our agency. B is amazing. She always goes above and beyond to make sure our customers are properly covered. We look forward to working with you for many years to come! If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."