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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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zac inwood

April 8, 2025

5  out of  5
rating by zac inwood
"Recently moved to San Antonio and visited State Farm to update my auto insurance. I visited 'Bee' at their local office and was given wonderful service in walking through a quote and all of the options available. The rate was competitive and I elected to sign up for service that day, thanks again Bee!"
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Lea Hartman

April 8, 2025

5  out of  5
rating by Lea Hartman
"I had a wonderful experience with Ms. Yanet. She explained things with detail but in an easy-to-understand manner. She was professional but kind. You can tell she loves what she does. Thank you!"
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Elizabeth “Beth” Cordero

April 7, 2025

5  out of  5
rating by Elizabeth “Beth” Cordero
"Yanet was so kind and helpful in getting me set back up with State Farm. I’ve had my auto with SF for 30 years but had major difficulties with another SF agent. I really appreciate her patience and taking the time to answer my questions and get my insurance reinstated!"
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Mari Garcia

April 3, 2025

5  out of  5
rating by Mari Garcia
"Yanet explained the importance of having insurance very well and helped me create an affordable plan for myself and my family. I’m very glad to now be a part of the State Farm family."
We responded:
"Mari, we appreciate your awesome review and feedback!! Yanet is great and she really goes the extra mile for our customers. If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Belin Le

March 25, 2025

1  out of  5
rating by Belin Le
"I have been with Sate farm for almost 20 years. When I moved to San Antonio I have to change to State Farm Texas and I am not happy about this. I had rear end a couple years ago because another person fault and he didn’t has insurance. I claim insurance, even that wasn’t my fault but they still droff out my policy with no waring. They didn’t get response when I call and ask something. I am not happy with this State Farm."
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Marqius Bean

March 3, 2025

5  out of  5
rating by Marqius Bean
"I had a wonderful experience with Ms. Bianey! The original quote was way less than my policy with Proggressive initially, and then today when I signed up it went down again! Other than saving money it was a pleasure to work with her because she is down to Earth and is capable of relating with some small talk. As the world progresses in technology, the human connection gets lost sometimes, and I really enjoyed switching to this company because of that interaction... along with the savings lol. PROMOTE THIS WOMAN!"
We responded:
"Marquis, THANK YOU for the amazing review and fantastic feedback. Bianey truly is stellar and she really cares about our customers. We are so happy you have joined our agency and look forward to serving you for many years to come!! If you need us, we’re just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Dhruv T

February 13, 2025

5  out of  5
rating by Dhruv T
"Extremely good and easy to contact. Helped me a lot with my accident and filing a case was very easy."
We responded:
"We appreciate the awesome review and feedback!! We’re so happy to learn you’ve had a good experience. Our team of professionals truly care for our customers. We’re always just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
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ruben turrubiates

February 12, 2025

5  out of  5
rating by ruben turrubiates
"Switched both home and auto policies over and added an umbrella policy. B was super helpful and easy to work with. Highly recommend!"
We responded:
"Thank you for the glowing review Ruben!!! Welcome to our agency. B is amazing. She always goes above and beyond to make sure our customers are properly covered. We look forward to working with you for many years to come! If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Mikayla Van Buskirk

February 7, 2025

5  out of  5
rating by Mikayla Van Buskirk
"I called today to do a payment. Salina helped me out and was very informative about offering life insurance and said she’ll follow up with me after billing beginning of next month. They are very understanding and helped me through a lot. Thank you staff!"
We responded:
"Thank you for the awesome review Mikayla!! Salina is the best and she is always ready to assist our customers. We’re so happy you had such a good experience. If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Yvonne Hernandez

January 31, 2025

5  out of  5
rating by Yvonne Hernandez
"Just moved both our home and auto policies to State Farm. Salina was very knowledgeable and friendly. Saved us money!"
We responded:
"Welcome to State Farm Yvonne!! We love your glowing review. Salina is the best. She is always looking after our customers and takes great pride in providing them with options that meet their needs and budget! We are thrilled to be your agency and look forward to working with you for many years to come!! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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patricia stanley

January 30, 2025

5  out of  5
rating by patricia stanley
"Salina was very helpful when it came to explaining the rates on my auto policies!"
We responded:
"Thank you for the 5 stars Patricia!! Salina is the best. She truly cares about our customers and always goes the extra mile for them. If you need us - we’re just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
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Beverly Williams

January 29, 2025

5  out of  5
rating by Beverly Williams
"JaLisa was very helpful in helping me get my life insurance policy started I am very grateful to her taking time with me"
We responded:
"We are so happy to learn about your awesome experience with Jalisa! She’s amazing and takes such great care of our customers. Thank you for the 5 stars!! If you need us, we’re just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
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Chanteal Booker

January 29, 2025

5  out of  5
rating by Chanteal Booker
"She Has Great Customer Service Come See Jalisa ‼️‼️‼️"
We responded:
"Thank you for the 5 stars Chanteal!! Jalisa is a true professional. We’re so thrilled you had such a great experience!! If you need us, we’re just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Rochelle Smith

January 29, 2025

5  out of  5
rating by Rochelle Smith
"I had the privilege to speak with Jalisa about home and auto insurance. Although, I was not able to get a policy through this branch because I recently moved from Texas. Jalisa was very pleasant and knowledgeable. If I move back to Texas, I will definitely look for her."
We responded:
"Thank you for the GREAT feedback Rochelle!! Jalisa is amazing and she consistently strives to provide exceptional service. We look forward to adding you to the family in the future!! Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
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Jack Bell

January 29, 2025

5  out of  5
rating by Jack Bell
"Jalisa was extremely helpful with explaining and setting up my new auto insurance policy with State Farm. Overall a very professional, kind, and welcoming office that I would recommend to anyone"
We responded:
"THANK YOU for the amazing review Jack!! We are thrilled you have chosen our team to protect what matters most!! Jalisa is simply the best. She takes great pride in working with our customers to build customized insurance plans that meet your budget. If you need us, we’re just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
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Jarrell Bacote

January 29, 2025

5  out of  5
rating by Jarrell Bacote
"Thank you Jalisa for all the help."
We responded:
"We appreciate the 5-star review!! Jalisa is awesome and we’re so happy to learn you had such a great experience. If you need us, we’re are here for you! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Crystal H

January 29, 2025

5  out of  5
rating by Crystal H
"Jalisa was extremely knowledgeable and helped find the best deal for me and my family! If you are in need of any insurance needs make sure to ask for her you will not be disappointed!"
We responded:
"We appreciate you so much Crystal! Thank you for the glowing review. Jalisa is amazing. She consistently strives to provide excellent customer service! If you need us, TEAM VILLA is just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Kimberly Jackson

January 29, 2025

5  out of  5
rating by Kimberly Jackson
"Jalisa Jackson is such a joy to work with. She truly takes the time to get to know you and your needs. She is very passionate about her work. Reach out and get a qoute today. I will definitely be keeping her in mind for all my insurance needs."
We responded:
"This makes us so happy Kimberly! THANK YOU for the awesome review!! Jalisa is such a professional and loves working with our customers to make sure they are taken care of. If you need us, TEAM VILLA is here for you. Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
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Amiyahs Mommie

January 29, 2025

5  out of  5
rating by Amiyahs Mommie
"I really appreciate all of the help I received from Jalisa in the process of getting the correct policy, Thank you so much for all of your time and assistance !"
We responded:
"THANK YOU so much for the glowing review!! We are so happy to learn you’ve had such a great experience with Jalisa. If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Liz Heiler

January 29, 2025

5  out of  5
rating by Liz Heiler
"Bee was so kind and professional with her help in my father’s plan. Answered all our questions and help set our plan up fast. Such a nice office. Definitely recommend!"
We responded:
"Liz, thank you for taking the time to provide us feedback. We love your 5-star review!! B is amazing and she takes great care of our customers. I’m so glad you had such a good experience!! If you need us, don’t hesitate to reach out to us! We’re just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Kenneth Mathis-Simpson

January 21, 2025

5  out of  5
rating by Kenneth Mathis-Simpson
"Worked with Alexis on a quote for a couple different policies. She’s really easy to talk to, something I really liked was that I never once felt like I was being pressured or rushed to make a switch. I look forward to working with her again on my future policy modifications"
We responded:
"Kenneth, thank you for the kind words and wonderful review! Alexxis is a true professional and she loves helping our customers find the right plan that fits their needs and budget. We truly appreciate you choosing our team! If you need us, we’re just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Justin Gonzales

January 21, 2025

5  out of  5
rating by Justin Gonzales
"Salina was super helpful and very knowledgable about all plans and different options available for me."
We responded:
"Thank you for the great review Justin! Salina is simply the best and she works hard to make sure our customers are taken care of! If you need us, we’re just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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C C

January 21, 2025

5  out of  5
rating by C C
"Thank you Bee for reaching out and finding me about $900 in savings. Much needed especially with the past year steep rise in prices. Excellent customer service!"
We responded:
"THANK YOU CC for the raving review! B is exceptional and she takes great pride in making sure our customers have options for the insurance plans. We sincerely appreciate you choosing our team to protect what matters most. If you need us, we’re just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Jill Cryder

January 20, 2025

5  out of  5
rating by Jill Cryder
"Ashley was amazing! My husband and I went into the office with a ton of questions about our policy, and she spent the time to go over everything. When we left the office, all of our questions had been answered. Thanks for your time and expertise Ashley!"
We responded:
"Jill THANK YOU for the wonderful review. Ashley is phenomenal. She always goes out of her way to make sure our customers have options for their insurance plans. We appreciate you choosing our team and look forward to working with you for many years to come. If you need us, we’re just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Carmen De Luna-Jones

January 16, 2025

5  out of  5
rating by Carmen De Luna-Jones
"Excellent Customer Service. Julisa was very helpful, thorough explaining policy options and coverages. Thank you!"
We responded:
"Thank you Mrs. Carmen for your kind words! Jalisa is fantastic and she always goes the extra mile for our customers. We’re so happy you are part of our family!! If you need us, our team is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."